Okay. Update. All Turkish orders have been shipped. Only people waiting are those with Saizen or Meriofert in their packages.
Your stuff has also been shipped. passing you that tracking now, its in your country as well.
Lots of people have been refunded as of this week, as the issue became apparent.
We don't do fake tracking numbers - if you receive a tracking # with no update for a while, its due to the reshipping method. Thats China though.
Just got your email. Ill check your order # out, and if its...
Replied to you within our thread.
I'll mark this as resolved. I was able to find your payment. (both)
Our problem here was that I was focused on finding the payment to the specific wallet I provided to you over email. Upon reviewing the messages you sent the mod team, I realized you paid...
Is this a Turkish order? Sorry about that everyone. Unfortunately Turkish suppliers as a whole are going through a huge problem with customs upping their game temporarily, and are having to send by batches due to the overwhelming volume and chances of getting caught. UPS is seemingly the only...
Can you do that yeah. because that transaction ID I received did not include the wallet you mentioned you sent it to.
I'll DM you the transaction ID as well just so we're on the same page.
Lotta packages have been seemingly at the warehouse stage in UPS. As its stated in our FAQ - we usually give these stuck items about a month or a month and a half if worst case scenario, as its not customs. We don't control the courier unfortunately. We just select them - and besides UPS and...
If this payment went through Coinpayments, the tax id wont do fuck all for me, as its not my wallet.
Did you go through coinpayments? Did you go through a private wallet? Which one is it?
if it was coinpayments - your payment was not *lost* by us. Your payment was probably denied, and the...
Not sure how everything is getting seized - we haven't had a seized package in about a month to the U.S. Our stuff doesn't go through customs on DO (Oils and raws). Not sure how your Tejas gear is being seized though. I'd get that checked - you may be on a watchlist.
Turkey and DashPCT...
This is pretty normal if its raws, as they first get reshipped through a reshipper within the U.S. That local tracking # you have is just the label for them to use eventually.
What product was this? I'd be happy to look into it personally if you can let me know the product, and I'll review the...