Hey everyone,
All emails are up to date and answered. If you haven’t gotten a response to your email, please feel free to reach out again!
Thank you
- Tito
Hey,
Please reach out to me directly at: domlockandload (at) proton (dot) me
As a few others have chimed in, we do not have a website. Please do not correspond with any email addresses associated with said websites, as they are most certainly scammers! You can reference our first page which...
Just a PSA to prevent future scams, we have had reports of customers receiving unsolicited emails that at first glance appear to be from us. I just wanted to remind everyone that we never send out emails offering discounts on orders. If you have received an email such as this in recent days...
Hello,
Sorry, we are a little backed up this week but orders are still going out daily. You should have tracking very soon! Appreciate your patience with us!
- Tito
Hello,
Our product list can be found on page 1, which also includes our company email addresses. You may also feel free to email us from a secure email address, and we will provide you with a PDF version of our product list.
Thanks,
Dom
Hey,
Thank you for your patience, and we sincerely apologize for the delay as we had a shipping issue with your order. Please check your email, as I have just sent you another status update along with some additional information.
Dom
Hi,
Your email is 100% compromised. You're sending us email chains where you're going back and forth with scammers for days. Using your SST name as your email is the dumbest thing you can do and an easy way to get scammed, which is what happened to you. We are no longer communicating with you...
Our Proton email addresses are;
lockandloadlabs2 (at) protonmail (dot) com
titolockandload (at) protonmail (dot) com [Non-Bulk Orders - Less than 15 items]
domlockandload (at) proton (dot) me
Thanks for reaching out, and we hope to hear from you soon!
Dom
Hey, we are very sorry to hear about this situation you outlined. We do not use Gmail, and unfortunately you are clearly dealing with a scammer. Our direct email addresses are specific to Tutanota (Tuta) and Proton Mail which I have listed below. Also, to prevent future scams, please keep in...
Guys,
Please take it easy with the hypothetical scenarios. There was a miscommunication internally within my team and we cleared it up on here publicly.
Dom does work for us. He is super new, so I initially wasn't aware. But he is legit. You can always email me directly if you have any...
Hey,
We absolutely will be shipping the products that you added to your order and paid for! Please check your email, I just sent you the details. Thank you for ordering with us, and for helping clear up the confusion. Much appreciated!
Dom
Hello everyone,
We would like to address this situation publicly to keep everyone calm. Dom is in fact an employee. He is our newest addition, and has been doing a great job processing orders. He never asked anyone for more money for any of our mistakes. Someone asked to add products after...