- Sep 5, 2022
- Reaction score
Ordered from @DashPCT on 1/30/2023, payment went through, order shipped on 1/31/2023. The tracking number showed it moving but then it stopped moving in India on 2/2/2023. I waited until 2/17/2023 to reach out because I understand that these things can take awhile. I sent two telegram messages and three emails before finally receiving a response on 2/21/2023 with a new tracking number. Well now this tracking number had a status of label created but no package received for a week. I asked again on 2/28/2023 and they said the package was delivered on the 24th which was not true and I provided them the screenshot. They responded again saying mixed the tracking number up and would update me and so far nothing. Every other source on this board responds same day or at least within 24 hours and actually solves issues when they come up. Dash is one of the few sources that offer the kind of product they do but that doesn’t mean they should play fast and loose and leave people hanging with poor communication and no issue resolution.