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I think I know what my problem was and it could be yours, too. For some reason, even though I’ve made orders in the past, when I looked at my account info, my shipping info was blank. I updated it, hopefully they see this post 😬
Hey there, I placed an order last week, May 18th. It’s just been saying preparing package for the last few days. Any chance I might get it before the weekend? Order number 05018056253