Damn it.. my order got shipped out the 17th. I still hadn’t received it on the 22nd so shot them an email that night. This is what they said
“Hey,
A string of 20 packs for some reason haven't updated (the packs after these 20 have updated which is weird).
We talked to USPS and they said these packs likely shipped but weren't scanned.
We're following up with USPS today and tomorrow though to ensure that's what happened.
Can you please email me if the pack shows up?
If this isn't resolved by end of week, we will reship your package though.
Very sorry for the delay.. USPS can be a pain.”
I told them it was np and I’d let ‘em know if it showed up. I’ve placed 4-5 orders with them in the past and always got taken care of so I had zero worries when I got that email. I sent them another email last night asking them to reship the pack, no reply. (This is before they deleted their address)
Fuck I hope everything sorts out but them deleting their email makes me think I got screwed