Little problem with ExpressPCT.

[Scuba_Greaves]

Yes So Express had told me that I would receive free shipping on my next Order (dom or intl)

I placed an intl order immediately , and sent what was owed for the product,

Well when I sent the BTC, I never received the typical coinpayments email explaining that it has to go thru 3 blockchains until they finally reciveve it.

Express was very polite and explained that it should be back in my account.

Well it’s been 20hrs now, and since I use squarecash for withdrawal, I don’t even know how they will be able to transfer the funds back.

Not bashing ExpressPCT at all, I just wish there Would have been better
Communication on his end.

Please holler later on, when you can @“ExpressPCT”

Regards
Scuba G

 

[yelruP]

Sorry to hear my guy. I’m sure he’ll make it right though!

 

[Scuba_Greaves]

yelruP" pid='36483' dateline='1546970371:

Sorry to hear my guy. I’m sure he’ll make it right though!

Haha I know my man, @“ExpressPCT” is so legit. I am just out $87 for now, and apparently it should have already be given back, but time will tell.

Love all you you, my gains brothers!

 

[Fatbricks]

From now on send from square to blockchain and then send it… One extra step but it is free and prevents issues like this and if you ever need proof of payment you will be able to access this through blockchain

 

[Scuba_Greaves]

Fatbricks" pid='36497' dateline='1546977496:

From now on send from square to blockchain and then send it… One extra step but it is free and prevents issues like this and if you ever need proof of payment you will be able to access this through blockchain

Yeah man, I always do blockchain, however, they told me to put in notes that I was gettting free shipping, so I figured, why not, I’ll send it as quick as possible (have multiple times)

Tried contacting coinpayments and got the run around.

I never talk bad about sources, and imma give ExpressPCT the benefit of the doubt again, but the miscommunication on there end might be costing me $87 (which I don’t have to lose)

I’m hoping @“ExpressPCT” makes it right .

I have a lot of confidence that they will

 

[Scuba_Greaves]

Scuba Greaves" pid='36499' dateline='1546978550:

Fatbricks" pid='36497' dateline='1546977496:

From now on send from square to blockchain and then send it… One extra step but it is free and prevents issues like this and if you ever need proof of payment you will be able to access this through blockchain

Yeah man, I always do blockchain, however, they told me to put in notes that I was gettting free shipping, so I figured, why not, I’ll send it as quick as possible (have multiple times)

Tried contacting coinpayments and got the run around.

I never talk bad about sources, and imma give ExpressPCT the benefit of the doubt again, but the miscommunication on there end might be costing me $87 (which I don’t have to lose)

I’m hoping @“ExpressPCT” makes it right .

I have a lot of confidence that they will

After talking to Express via email, he made it seem that I am shit out of luck.
(Even though it was a fault on THEIR end.

Any other source would make things right, and accept hat rhe problem was on their end.

Pretty upset right now

---

I was super excited to place another order with them, and I got totally fucked. Not saying it’s all their fault, but I’ve never went thru a source that hadn’t made things right when something went wrong on their end.

First Masters, now Express

 

[Arms_Length]

Scuba Greaves" pid='36508' dateline='1546988738:

Scuba Greaves" pid='36499' dateline='1546978550:

Fatbricks" pid='36497' dateline='1546977496:

From now on send from square to blockchain and then send it… One extra step but it is free and prevents issues like this and if you ever need proof of payment you will be able to access this through blockchain

Yeah man, I always do blockchain, however, they told me to put in notes that I was gettting free shipping, so I figured, why not, I’ll send it as quick as possible (have multiple times)

Tried contacting coinpayments and got the run around.

I never talk bad about sources, and imma give ExpressPCT the benefit of the doubt again, but the miscommunication on there end might be costing me $87 (which I don’t have to lose)

I’m hoping @“ExpressPCT” makes it right .

I have a lot of confidence that they will

After talking to Express via email, he made it seem that I am shit out of luck.
(Even though it was a fault on THEIR end.

Any other source would make things right, and accept hat rhe problem was on their end.

Pretty upset right now

---

I was super excited to place another order with them, and I got totally fucked. Not saying it’s all their fault, but I’ve never went thru a source that hadn’t made things right when something went wrong on their end.

First Masters, now Express

---

If I am understanding this correctly… the payment gateway (which express has zero control over) did not complete as you didn’t send enough coin? That part is unclear. It sounds like the system refunded your money for this (or another reason) but you paid from an app that does not allow receiving bitcoins via a bitcoin address…

I’m sorry if I got it wrong dude but this is in no way this vendors fault. This is 100% on you my man. I get that it sucks to lose money but we live and learn dude. Next time NEVER send payment to anywhere but your personal wallet when taking coins out of cash app. This should be very well known.

I believe it’s likely cash app has your funds then. Maybe you can contact them and somehow work it out for them to credit your account.

 

[ExpressPCT]

Scuba Greaves" pid='36482' dateline='1546969455:

Yes So Express had told me that I would receive free shipping on my next Order (dom or intl)

I placed an intl order immediately , and sent what was owed for the product,

Well when I sent the BTC, I never received the typical coinpayments email explaining that it has to go thru 3 blockchains until they finally reciveve it.

Express was very polite and explained that it should be back in my account.

Well it’s been 20hrs now, and since I use squarecash for withdrawal, I don’t even know how they will be able to transfer the funds back.

Not bashing ExpressPCT at all, I just wish there Would have been better
Communication on his end.

Please holler later on, when you can @“ExpressPCT”

Regards
Scuba G

First off, we had never stated to put in notes. This is far from the truth and we would ask kindly you refer to our initial emails. I will not post them unless you were to maintain this story. The situation goes as follows-

1. Scuba gets free shipping voucher, we make a voucher and provide him with it so the total can be deducted at checkout as normal. He mentioned he will put it in the notes also.
2. The voucher was used but didn’t work? (Unsure of that…) and so his order total REMAINED the same, no difference and no discount was applied. He then sent the payment for what would be the discounted total, even though the total was not discounted … example (not his order totals)-
   Order total $100
   Funds sent $50
   …

Since we use a payment processor (coinpayments) any and all errors, low fees, or underpayments will be handled by them PRIOR to the funds being released into our wallets. This is how coinpayments, or any payment processor generally works. When you send funds to the automated address given by the offsite coinpayments page that populates, it must be the full amount… we don’t get whatever you send to us. If so we would have moved forward with this order and this issue would be non existent.

This is just common knowledge, but when you underpay, they take action to refund you accordingly. He can not be refunded since he did not even send from a wallet. He sent from squarecash…

We have no funds from him, we provided a voucher and he decided that notes would suffice. He has to contact coinpayments with his transaction information and see where the refund is being sent. Once he can see that he can contact cash app and get his funds back. The first step here is to fill out a contact form for coinpayments… They ALWAYS refund.

This is in no way our fault, as we never once suggested anything besides the use of our shipping voucher.

 

[darkrane]

Why are people always so insistent on publicly calling out sources for their own incompetence? Do they really want free shit that badly? Does it help them justify them losing their own money by not sending money the way they should’ve? I don’t get it

 

[eforman]

People don’t realize the nature of this game and how easy it has become. In turn, they become lazy.

 

[Arms_Length]

Okay, I was holding it back before just in case I was not understanding correctly but now that express confirmed the situation (which is exactly what I thought happened)…

OP are you really that fucking stupid??? How the fuck is you sending your bitcoin from an app that isn’t even tied to a bitcoin wallet/address (which makes accepting an automated refund impossible) his fault at all? This is zero fucking percent the vendors fault. Pls explain coherently why this is an issue on his end?

I don’t know if you are really this ignorant or if your just an asshole that expects everyone else to cover your own losses. Ether way… unacceptable.

 

[FitnessDick]

Dude fucked up and has the balls to blame the source lmao. SST never disappoints

 

[MannyMacx]

Sounds like the issue is that scuba fucked up. Sucks, but not sure why you’re crying about it online in forums. I’d try to get a refund from the 3rd party payment operator. Better luck next time.

 

[Hivro]

darkrane" pid='36527' dateline='1547000694:

Why are people always so insistent on publicly calling out sources for their own incompetence? Do they really want free shit that badly? Does it help them justify them losing their own money by not sending money the way they should’ve? I don’t get it

people are trying to take advantage of the fact that this board isnt held up by paid sources, so people do what they can to try to force a source to go above and beyond to stay in good graces thinking that if the source doesnt then he’ll be chastised and pushed out.

i do believe sources should right wrongs, but this (and the other guy who messed up a sources email) are not the sources fault

 

[ExpressPCT]

We are happy to fulfill your order even if a refund is not possible through our third party payment provider. This is our fault for not providing the resources to know how to get an easy refund for under-paid orders.

Very sorry this has caused you much stress, it is not what we intended. We will learn from this and improve our service @“Scuba Greaves”

Thanks guys,

 

[womenrespecter]

Sounds like you didn’t follow instructions, came here and lied because you fucked up ans don’t wanna accept that you did, they shouldn’t even give you your order for free. I’ve had ZERO problems with express and you’re completely in the wrong here. Just accept the fact you lost some money from a mistake you made bro don’t try to bash our sources here for your fuck up.

 

[Scuba_Greaves]

Just to be clear, I have ordered multiple times via ExpressPCT, with every single order coming though smooth as silk.

Normally I use my blockchain wallet, but I figured hell, why not use cashapp this time…what would it hurt, after all, why would I need to plan on being refunded?

I was told shipping would be free, so in the notes, I wrote that down, along with the code I was given for the first $10 off (was intl so I was told to enter 10 off code then mention the rest to knock the other $5 off).

I sent what I owed for the product.

Anyways, It was miscommunication on both of our ends.

Look back at my hundreds of posts, besides losing money to Masters, when have I ever talked negatively about a source? Never. As a matter of fact, my most recent ones are all raving about ExpressPCT.

This was an isolated incident that Express, being professional as they are, helped solve.

This post was necessary so the next person might not make the same mistake.

@“ExpressPCT” is an amazing vendor and genuinely seems like a great guy, so to everybody who made it seem if I was talking shit about him, I wasn’t. I was just giving the play by play.

Should I have waited? Sure. But all is well now, so cool your jets people.

 

[Arms_Length]

Scuba Greaves" pid='36582' dateline='1547045162:

Just to be clear, I have ordered multiple times via ExpressPCT, with every single order coming though smooth as silk.

Normally I use my blockchain wallet, but I figured hell, why not use cashapp this time…what would it hurt, after all, why would I need to plan on being refunded?

I was told shipping would be free, so in the notes, I wrote that down, along with the code I was given for the first $10 off (was intl so I was told to enter 10 off code then mention the rest to knock the other $5 off).

I sent what I owed for the product.

Anyways, It was miscommunication on both of our ends.

Look back at my hundreds of posts, besides losing money to Masters, when have I ever talked negatively about a source? Never. As a matter of fact, my most recent ones are all raving about ExpressPCT.

This was an isolated incident that Express, being professional as they are, helped solve.

This post was necessary so the next person might not make the same mistake.

@“ExpressPCT” is an amazing vendor and genuinely seems like a great guy, so to everybody who made it seem if I was talking shit about him, I wasn’t. I was just giving the play by play.

Should I have waited? Sure. But all is well now, so cool your jets people.

Wow you really are a special kind of retard if you are not understanding what multiple people, including the vendor, are telling you. The payment gateway (where it says to send exactly X amount of btc to Y btc address is fully automated. It always states on those you have to send the full funds before a time expiration or the funds will be returned to the btc address they came from. You sent from an app which is not a wallet which can not accept a refund. It’s not a communication issue. It’s you being retarded.

Further, I feel you are going to get your coins back if you pursue this with coin payments or square/cash app.

Please own up to this mistake being your own. If you put ANY blame other than yourself, pls show proof. This vendor was nice enough to give you the order for free at least have the courtesy of owning the mistake and not putting it on him.

 

[Scuba_Greaves]

Arms_Length" pid='36587' dateline='1547046230:

Scuba Greaves" pid='36582' dateline='1547045162:

Just to be clear, I have ordered multiple times via ExpressPCT, with every single order coming though smooth as silk.

Normally I use my blockchain wallet, but I figured hell, why not use cashapp this time…what would it hurt, after all, why would I need to plan on being refunded?

I was told shipping would be free, so in the notes, I wrote that down, along with the code I was given for the first $10 off (was intl so I was told to enter 10 off code then mention the rest to knock the other $5 off).

I sent what I owed for the product.

Anyways, It was miscommunication on both of our ends.

Look back at my hundreds of posts, besides losing money to Masters, when have I ever talked negatively about a source? Never. As a matter of fact, my most recent ones are all raving about ExpressPCT.

This was an isolated incident that Express, being professional as they are, helped solve.

This post was necessary so the next person might not make the same mistake.

@“ExpressPCT” is an amazing vendor and genuinely seems like a great guy, so to everybody who made it seem if I was talking shit about him, I wasn’t. I was just giving the play by play.

Should I have waited? Sure. But all is well now, so cool your jets people.

Wow you really are a special kind of retard if you are not understanding what multiple people, including the vendor, are telling you. The payment gateway (where it says to send exactly X amount of btc to Y btc address is fully automated. It always states on those you have to send the full funds before a time expiration or the funds will be returned to the btc address they came from. You sent from an app which is not a wallet which can not accept a refund. It’s not a communication issue. It’s you being retarded.

Further, I feel you are going to get your coins back if you pursue this with coin payments or square/cash app.

Please own up to this mistake being your own. If you put ANY blame other than yourself, pls show proof. This vendor was nice enough to give you the order for free at least have the courtesy of owning the mistake and not putting it on him.

Hey guy, it WAS a communication issues, on BOTH sides. Where did I say it was completely Express’s fault?

All I was saying is that I was told shipping would be covered, so I paid for everything but that, assuming it would be taken off on the other end (after putting code and note in).

I apologize to @“ExpressPCT” for posting this in the first place.

And Arms_Lengths, you are the reason boards start to go downhill. Why talk shit when you literally weren’t involved in any of it? Get you and your bad vibes out of here man. People make mistakes.

I tried to make things right, and showed gratitude towards the source, and you come in being a derelict.

Anyways, CASE CLOSED

 

[Arms_Length]

Scuba Greaves" pid='36595' dateline='1547049823:

Arms_Length" pid='36587' dateline='1547046230:

Scuba Greaves" pid='36582' dateline='1547045162:

Just to be clear, I have ordered multiple times via ExpressPCT, with every single order coming though smooth as silk.

Normally I use my blockchain wallet, but I figured hell, why not use cashapp this time…what would it hurt, after all, why would I need to plan on being refunded?

I was told shipping would be free, so in the notes, I wrote that down, along with the code I was given for the first $10 off (was intl so I was told to enter 10 off code then mention the rest to knock the other $5 off).

I sent what I owed for the product.

Anyways, It was miscommunication on both of our ends.

Look back at my hundreds of posts, besides losing money to Masters, when have I ever talked negatively about a source? Never. As a matter of fact, my most recent ones are all raving about ExpressPCT.

This was an isolated incident that Express, being professional as they are, helped solve.

This post was necessary so the next person might not make the same mistake.

@“ExpressPCT” is an amazing vendor and genuinely seems like a great guy, so to everybody who made it seem if I was talking shit about him, I wasn’t. I was just giving the play by play.

Should I have waited? Sure. But all is well now, so cool your jets people.

Wow you really are a special kind of retard if you are not understanding what multiple people, including the vendor, are telling you. The payment gateway (where it says to send exactly X amount of btc to Y btc address is fully automated. It always states on those you have to send the full funds before a time expiration or the funds will be returned to the btc address they came from. You sent from an app which is not a wallet which can not accept a refund. It’s not a communication issue. It’s you being retarded.

Further, I feel you are going to get your coins back if you pursue this with coin payments or square/cash app.

Please own up to this mistake being your own. If you put ANY blame other than yourself, pls show proof. This vendor was nice enough to give you the order for free at least have the courtesy of owning the mistake and not putting it on him.

Hey guy, it WAS a communication issues, on BOTH sides. Where did I say it was completely Express’s fault?

All I was saying is that I was told shipping would be covered, so I paid for everything but that, assuming it would be taken off on the other end (after putting code and note in).

I apologize to @“ExpressPCT” for posting this in the first place.

And Arms_Lengths, you are the reason boards start to go downhill. Why talk shit when you literally weren’t involved in any of it? Get you and your bad vibes out of here man. People make mistakes.

I tried to make things right, and showed gratitude towards the source, and you come in being a derelict.

Anyways, CASE CLOSED

No buddy, people like you are the reasons boards go downhill. The source was kind enough to give you a FREE order for YOUR mistake and you still don’t accept responsibility for it. If he offered you free shipping, that’s great but he can’t override the payment gateway which says to send exactly X coins to Y address within Z time. It’s up to you to be sure you applied the code and it deducted the shipping from the total. What did you think was going to happen??

My problem is you came in here acting like your mistake was the vendors fault and that he was somehow fucking you when you first reached out to him. Your lucky they are very kind to give you free stuff when they made NO mistake. Giving you free shipping is not a mistake on their part. If you check out wrong with no way for the payment processor to send your coins back (Ie using cash app) then that is YOUR fault.

I may not be involved in what went down here but I’ve been a part of SST for longer than most and I’ve seen assholes like you who always expect a source to cover their loss. If no one speaks up against this bullshit, everyone will think it’s okay.

Accept full responsibility for this and we will be okay here. There is no reason not to. Please do the right thing.