We've been emailing for weeks. You spent the first few emails talking shit to me for having the audacity to email you. Then you ended on "oh actually it's totally my bad we didnt have hcg in stock. Mailed that out today." 2/10 experience.
Brother I have no idea who you have been speaking to . I dont speak to my customers like that ever . I welcome my customers to email us . anyone on here will vouch for that . We Never treat out customers like that . .
If thats how you perceived our conversation then my apologies . we ran into a few shipping issues as of lately. Im not denying its very possible given the very stressful circumstances, that I may have been a little short , But please understand that is something that has almost never happened . we had one of our shippers went into the hospital ,It was very serious and the rest of the team had to pull up the slack . They did a great job , There were a couple of over sites . the first thing was a group of orders that had never updated . It was quite a few . At the same time we ran out of ment and HCG, The rest of the team wasnt used to that kind of volume and never put in an inventory request for both ment and Hcg. so we had the perfect storm . we had to figure out what was going on with whos order when the customers, like yourself emailed us saying tracking wasn't updating. It did get quite confusing for a minute . I may have thought that your order was one of the ones that got stuck . Obvious;y it wasn't it turned out to be we were short on HCG .
This was not a normal situation for us . But we extend our deepest apologies to yourself and anyone else who was effected by the recent events .I understand how you may have perceived what was going on . Our shipper is back better then ever, Thank god and we are back running like clockwork . I have extended discounts to anyone whos order was held up due to the recent couple weeks events . Please just contact me and let me know what order was yours and how it was held up and I will be happy to give a discount or throw in a free product on your next order.
Please allow us to make things up to you for the experience you had . I think I recognize the name and if you ordered from us before then you know that its not the norm for us . your welcome to email me to discuss things futther and to collect on your discount or free product