Brother man lol. You hire someone new out of the blue, go private, and you hadn't logged into SST in weeks and you're shocked others are concerned? After they've sent you several hundred dollars? Why don't you just update your thread once or twice a week and take your customers into consideration. They are after all, Paying a premium for your products.
Literally all you had to say "hey I hired someone new to answer emails, I'll be screening new customers from now on" and you wouldn't have to go into your private life or write 5 paragraphs explaining yourself
No, not out of the blue, he has been with me for quite some time now, helping me in the lab with busy work such as applying labels. So that my time can be better spent with compounding and researching. I believe he to have been around for about a year now, I was suddenly forced into a predicament when Syn-DD chose a different career path for personal reasons, of which I will not disclose, but I am comfortable letting you know that it had nothing to do with the work or me. And before anyone jumps to conclusions, I will also offer that it had nothing to do with LE, nobody got arrested or even talked to or a door knocked on. So I was forced to bring Tysyn into the public eye under very close scrutiny at first and as his confidence grew he took it upon himself to try to make some improvements, which is absolutely my fault for loosening the reigns on him and for that I am truly sorry. I did not introduce him as I wasn't completely sure that he was going to make it, but recently I have found confidence in him. He is an intelligent and eager person whom shares my passion for the science behind it all, as well as the love for the gym.
I am not now, nor have I ever meant to screen anyone and that is never more evident as in my introduction where I explain to people my roots and never forgetting them. We all made that first order once, and were terrified! I do not take that for granted today, and I have never lost sight of a hundred dollars....choosing to treat a thousand dollar order from someone new with absolutely equal weight and respect. That is who I am and has been my promise since day one. It would seem I did not impart that wisdom clearly enough and I am truly sorry for that, making it a very sharp priority. You are absolutely correct, I need to be more proactive in updating the page, that is something I cannot lose sight of as well, thank you for that reminder.
They are paying a premium but not for the reasons you think such as greed as that cannot be further from the truth. I give back a ton of free gear to reward loyalty, and nearly no day goes by that someone doesn't get a free, complete, cycle. It turns my stomach to see sales for new customers only, and that will never be me. Instead, the premium is to slow orders; which is completely opposite of greed. I feel that if a source is overwhelmed with orders then they tend to make mistakes, and someone goes to jail, or a poor product is produced all in the name of greed. I would rather slow down, take care of those that take care of me and make wise, thoughtful decisions without external pressure. Giving much back to the aforementioned group. Money is not my primary focus, people are. I realize I cannot make everyone happy, but I'll sure go down swinging trying to acheive it. I tried to save the most winded response for last and I'm sorry I'm long-winded but I like to dispel erroneous thoughts and recognize helpful critcism. You sir, have both here so I apologize. Finally, I'm not sure what you mean by going private, I am open for business to all, even with my spotty track record of posting and my premium price point
I love your intelligence and enthusiasm, thank you for all the great thoughts, please don't stop as I'm absorbing it all and it is very helpful. .
Thank you,
Syn