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[Source] Tejas Cardinal Labs - www.tejascardinal.me | 20% OFF ENTIRE SHOP + ADDITIONAL SELECTED INDIVIDUAL DISCOUNTS! CHECK STOCK LIST REMAINING!

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Hernandez1016

New member
1st order was absolutely awesome. Ordered on a Tuesday and it was delivered on Thursday. I was very impressed with the speed. However, I ordered a few days later and I have still yet to get my gear. It’s been over 2 weeks since I have ordered. I reached out and they gave me an eta on delivery but no tracking and it never showed up on that day. Emailed 2 more times and no response. Hoping I’m not out money for all the gear I ordered. I’m also in the middle of prep so it’s kinda upsetting.
 
tejascardinal

tejascardinal

Well-known member
Verified Source
Greetings,

Firstly, I'd like to apologize for the delays! We have been absolutely swamped and undergoing an entire lab revamp bringing on new help and that itself incurs its own internal struggles as you can imagine. All packages have been sent and if you would like an update, please send me an email and I'll get you updated on your tracking accordingly. For all customers that experienced substantial delays please include your order number and I'll give you a store credit for the inconvenience.

Warm regards,
TCL
 
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jtaas

Member
Ordered 8/18, processed next day and arrived today 8/25. Very happy, got some pharma clen. Thanks for carrying this, seems to not be many sources with this right now which is surprising which how much of a staple it is in prep. Cheers man.
 
tejascardinal

tejascardinal

Well-known member
Verified Source
All orders have been shipped without issue since we dealt with previous delays. If you have not received your order in a timely fashion please feel free to reach out WITH your order information for an update!

Warm regards,
TCL
 
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TheHumbleConquistado

Member
TheHumbleConquistado said:
Is everyone still experiencing shipment delays? Ordered on 08/20 and still has not shipped. Typically I saw a 2-3 day TA.
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The person who posted this is a non trustworthy asshat. Oh, it was me?

To set the record straight, got my pack today but for some reason it wasn’t showing on informed delivery. May have been due to how it was addressed (missing a word) but I’m in receipt. Thanks all!
 
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hiphoptomato

New member
Anyone know how long it typically takes them to email back? I didn't get a confirmation email with my order which I was expecting since I entered all my information. Hoping I don't get ripped off here.
 
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TheHumbleConquistado

Member
hiphoptomato said:
Anyone know how long it typically takes them to email back? I didn't get a confirmation email with my order which I was expecting since I entered all my information. Hoping I don't get ripped off here.
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You’re fine, they don’t send confirmation emails and it may be a couple days before you hear back via email. They have an explanation on the front page addressing that. I would suggest signing up for Informed Delivery via USPS, that way you can see pack progress and ease your mind. These guys have always come through for me.
 
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hiphoptomato

New member
TheHumbleConquistado said:
You’re fine, they don’t send confirmation emails and it may be a couple days before you hear back via email. They have an explanation on the front page addressing that. I would suggest signing up for Informed Delivery via USPS, that way you can see pack progress and ease your mind. These guys have always come through for me.
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ok thanks, this makes me feel better
 
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