[Source] Steroidify - Your Official Pharma Distributor since 2008

[system]

@“superawesomename”

^^ still not resolved, was a complaint thread already made months ago too
https://www.steroidsourcetalk.org/mybb/Thread-Steroidify-2-months-and-still-waiting?page=3

 

[Steroidify Rep]

still haven’t received my refund for an order placed in early March despite being promised a refujd or
credit it it wasn’t there by 25/05.

Hello sir.

Please provide order # privately so I can look into it.

Thanks.

 

[Septicanon]

Steroidify Rep" pid='95497' dateline='1596065713:

still haven’t received my refund for an order placed in early March despite being promised a refujd or
credit it it wasn’t there by 25/05.

Hello sir.

Please provide order # privately so I can look into it.

Thanks.

Can you provide an email address where I can reach you

 

[superawesomename]

Septicanon" pid='95471' dateline='1596051877:

still haven’t received my refund for an order placed in early March despite being promised a refujd or
credit it it wasn’t there by 25/05.

kingofcarbz" pid='95479' dateline='1596060229:

@“superawesomename”

^^ still not resolved, was a complaint thread already made months ago too
https://www.steroidsourcetalk.org/mybb/Thread-Steroidify-2-months-and-still-waiting?page=3

We’ve been patiently awaiting a reply. The thread is still open.

https://www.steroidsourcetalk.org/m...2-months-and-still-waiting?pid=91777#pid91777
Septicanon" pid='95500' dateline='1596068971:

Steroidify Rep" pid='95497' dateline='1596065713:

still haven’t received my refund for an order placed in early March despite being promised a refujd or
credit it it wasn’t there by 25/05.

Hello sir.

Please provide order # privately so I can look into it.

Thanks.

Can you provide an email address where I can reach you

https://www.steroidsourcetalk.org/m...rma-Distributor-since-2008?pid=91776#pid91776

Website or ‘[email protected]’, please reach out to him with the order information requested and throw us an update in the complaint thread when applicable.

Thanks

 

[Septicanon]

E-mail sent along with my BTC wallet address, will keep you guys posted on the progress (or lack of).

 

[Steroidify Rep]

Septicanon" pid='95538' dateline='1596125428:

E-mail sent along with my BTC wallet address, will keep you guys posted on the progress (or lack of).

Received. Thanks.

Will reply as soon as I speak with customer service.

 

[Steroidify Rep]

Septicanon" pid='95538' dateline='1596125428:

E-mail sent along with my BTC wallet address, will keep you guys posted on the progress (or lack of).

Hello again, sir.

I have spoken with customer service and replied to your email.

 

[Septicanon]

Received following reply:

Hello sir.

Just spoke with customer service.
We were prepared to give you full store credit refund on May 5th. These normally are issued automatically after a certain date, but for some reason, it never was. You also never reached out to us so our guys didn’t know.

We deeply apologize for the inconvenience and have issued $85 to your account. That’s around 21% extra.

I’ve lost money here and received no product. Store credit is worthless- it is not real cash, and it comes with conditions. At the end of the day I have lost hard cash and been given pointless credits im return (which does not translate as real money). @“superawesomename” am I not correct in thinking I am entitled to a real refund, for a product I haven’t received?

 

[Steroidify Rep]

Septicanon" pid='95568' dateline='1596144309:

I’ve lost money here and received no product.

Hello again, sir.

You can indeed use the store credit issued to order the very same products that you previously ordered, plus some.

But apparently you didn’t like the solution, so I will bring your case to upper management and get back to you ASAP.

Kindest regards.

 

[Septicanon]

Literally all I’m asking for is to be reimbursed for the items I did not receive- I want no compensation, no freebies- just the money that came out of my account

 

[Steroidify Rep]

Oh, I’ll also copy/paste this from our FAQ:

"I want a refund / reship

If your package was lost ( has not been delivered after 60 days from a despatch date) or seized you are eligible to ask for a reship or refund. Please contact our customer service with all details (seizure letter, tracking number, order number) and our team will promptly take care of your situation.
Please note for safety reasons we do not provide cash refunds, the refund can be made only in store credit to your prepaid wallet."

Here’s the link:

https://steroidify.com/faq/question/i-want-a-refund-reship

All customers are expected to read the FAQ section before ordering.

 

[Steroidify Rep]

Septicanon" pid='95575' dateline='1596148493:

Literally all I’m asking for is to be reimbursed for the items I did not receive- I want no compensation, no freebies- just the money that came out of my account

Hello again sir.

Just spoke with higher management and unfortunately, we cannot do cash refund.

Your order was $70, we reimbursed $85 to your account, which is amount you spent plus 21%.

It’s clearly stated in our FAQs that we don’t do cash refund. We re-ship or give store credit plus extras no questions asked.

Cash refund is not standard procedure among sources. Please understand that we’re out of those products as well and already at a loss.

The credit you currently have in your account is enough for you to buy the very same products you previously bought, plus some. Don’t really understand how that’s a loss for you or how store credit is worthless, since it will get you the very same products you wanted and have already paid for.

We deeply apologize about the delay. Once a package leaves our hands, we can’t really control what happens to it.

Since 2008, we always had a no questions asked re-ship/refund policy for packages that didn’t arrive in 30 days. We’re currently working with 60 days because of the pandemic.

But you do need to contact us so we can arrange a re-ship or refund (normally your choice) and you never reached out to us, coming straight to the forum.

We’ve been dealing with these things on a daily basis since 2008 on over 30 forums and our policies are considered very permissive according to most customers, forum admins and mods.

I believe you’ve been treated fairly by us and you saying that you lost money with us is very far from true.

Kind regards.

 

[Septicanon]

@“superawesomename” please specify if this is considered a refund as in my mind it is not

 

[superawesomename]

Septicanon" pid='95665' dateline='1596241839:

@“superawesomename” please specify if this is considered a refund as in my mind it is not

Well to be completely honest, I’m not sure how to get through to you. Since you’re not reading my posts when I tag you, or the two times I linked it to you, I guess I’ll copy it here. In short, the sources remediation is absolutely acceptable and in line with their stated policy and linked forum post.

https://www.steroidsourcetalk.org/m...rma-Distributor-since-2008?pid=91776#pid91776

Let’s also make another thing clear, the only place I’ve personally seen in text written explicitly “REFUND” is the following, where the rep says to contact them and it may be discussed. Further, they went on to clarify after some initial confusion on the store credit. The sources website clearly states their reship and store credit policy, you had access to this information prior to ordering.
Steroidify Rep" pid='89894' dateline='1589553377:

I assure you that your orders will be delivered and you’ll not lose money with us.

---

Also, please open a ticket on the site to discuss these matters and maybe ask for a refund.

Thanks.

---

If I’m missing something or some post, please let me know, otherwise, any further unfounded accusations of scamming will result in an immediate ban. The source is literally asking you to reach out to them to remedy the situation.

---

Further, you’ve continued to disregard our requests in easing this process by helping us aggregate all relevant information within the complaint thread.

https://www.steroidsourcetalk.org/m...2-months-and-still-waiting?pid=95577#pid95577

 

[Steroidify Rep]

Morning guys.

I’ll say it again:

If your order has not been delivered in 60 days (normally it’s 30 days), we will re-ship the entire order or give you a store credit refund so you can re-order yourself, choosing a different address if you want. That’s our policy, always been. Also, what vast majority of sources do, with the exception that we don’t even ask for seizure letters or anything after mentioned amount of time, which quite often leads to customers receiving double orders while paying for one.

Anyways… Let’s say there’s the rarest case of a package being seized or lost 2 or 3 times in a row. It’s possible to put customer directly in contact with management for a cash refund. I’ve seen it happen in the past, but never for 70 dollars order with first re-ship/refund.

We work out of 13 warehouses around the world, most of them are international for a customer that’s ordering from us. Packages go thru normal transits, like courier, customs, local office, etc… Average 2% of those packages are lost, seized, destroyed or whatever. We cannot control these things. But your package will be re-shipped if any of those things happen. Or you’ll be able to order the very same products (usually with a bonus) from us.

I understand the inconvenience of waiting again, as part of my salary with the company is delivered as bodybuilding goods. We all hate waiting.

But it is what it is…

 

[Steroidify Rep]

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[Steroidify Rep]

Fulmen Pharma NANDRO PP100 is presented in a 10-milliliter multidose vial and reportedly contains 100 milligrams of nandrolone phenylpropionate per milliliter according to label and/or packaging.

Label claim: Fulmen Pharma NANDRO PP100 has a label claim of 100 mg/ml Drostanolone Propionate, Testosterone Propionate and Trenbolone Acetate.

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This report can be verified by a phone call to 792 045 333 or email to [email protected]. Please make sure to have handy the report number L4T-306/20 E
The number is located on the left upper corner.

https://steroidify.com/products/nandro-pp100

Lab test:

https://i.ibb.co/FbVnVBb/NPP.jpghttps://i.ibb.co/FbVnVBb/NPP.jpg[/size]

 

[Steroidify Rep]

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[Steroidify Rep]

Steroidify Rep" pid='96324' dateline='1597254279:

Massive Promo from Steroidify - End of Summer Sale (30% off)

August is like the Sunday of summer.

A last call before fall from Steroidify.
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* 30% if paid with bitcoin, 25% if paid with a different method.
** Promo not valid for USA warehouses.

Time is running out. Promo ends tomorrow.

 

[Steroidify Rep]

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