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[Source] Syn Pharmaceuticals - Canada Domestic

Bodybuilder1998

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im not surprised. I had the same issues, tried to reach out to them and was just told to F off basically. I had Anavar, test e, armidex, nolva, anadrol; clomid all from syn come back heavily underdosed.
 

SYNrep

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im not surprised. I had the same issues, tried to reach out to them and was just told to F off basically. I had Anavar, test e, armidex, nolva, anadrol; clomid all from syn come back heavily underdosed.
Nobody has ever contacted me with legitimate test results and been told those words from my mouth EVER. I don't operate in an unprofessional manner such as that so I know you're not talking about me, nor would any of our reps say such things. You posted FTIR results that actually showed the legitimate product that was on the label. If I am incorrect in my statement, would you be so kind as to point out where you posted these test results for the numerous compounds you claim to have tested and posted at meso? Thank you.

Kind regards,
SYNrep
 

SYNrep

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Dear valued clientele of SST,

We have spoken with this client and he hasn't provided any proof of purchase, and will not say who he grabbed the order from, etc. We are actively trying to resolve this matter with them but there's been no proof given that SYN tablets were tested, besides an offer to show a picture of the product from the client. Further to this, if you look at the Janoshik reports, there is no proof on the reports that SYN tablets were tested. It states that the manufacturer is unknown. Please note that we are absolutely willing to reimburse the cost of the product, and the cost of testing, but have unfortunately not been given any evidence that this order was made. We will continue to try and work with this client if he is willing to work together with us.

Regarding these test results, and without getting super technical on this, we use a twin-shell V-blender for all of our tableting. We also utilize a process referred to as "step blending" which ensures consistency throughout each individual tablet. The variances which were posted do not align with those practices. Further to that, if one understands the tableting process (no fault of theirs if they don't), one would understand that there's no means of producing one tablet at one amount and the other tablet at another amount. They're either all 9mg per tablet (for example), or they're all 7mg per tablet. There's no way to toggle the active ingredient up or down as the tableting process takes place.

My primary concern is one of two things; 1) that our tablets weren't actually the ones which were tested, or 2) that the product sent was somehow tampered with in advance. Perhaps it didn't even come from an authorized Syn representative. I don't know, obviously. My first step was to verify with the client, who they purchased these items from. That's what I'd like to determine before anything else. The second, which we have already inquired with Janoshik about, is whether or not those were verified SYN tablets (whether via picture, description, etc.)

Please understand that no one is pointing the finger at the client for this. I personally have over a decade of involvement with this industry and take a great deal of pride in the product which I offer to the end user. The results which were posted aren't something taken lightly, nor is it something our team will just scoff at and pretend didn't exist. This is concerning on a number of levels and we intend to rectify it.

Kind regards,
SYNrep
 

Varbie

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I want to say that the customer service is pretty good. I placed an order and they sent another item by accident. Reached out to the rep who was responsive and helpful, let me keep the item that I received and resent the item that I ordered. I haven’t tried the product for long enough yet to be able to speak about the dosage though.
 

anastrozole94

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Terrible customer service. No response after first order. Will never order again. Not only that, they blackmailed me into spending at least $800 to make that order where there is no such requirement. Evil evil people.
 

SYNrep

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Terrible customer service. No response after first order. Will never order again. Not only that, they blackmailed me into spending at least $800 to make that order where there is no such requirement. Evil evil people.
When you say "they" are you referring to a website that sells our products alongside other brands? I did not and will not ever black mail anybody into spending any amout of money with our brand.

@EnhancedGrappler this type of conduct is offside, making false allegations about my character. As a courtesy can you please ask this individual to prove these claims to you that I, SYNrep blackmailed anyone into spending $800with them. Thank you
 

EnhancedGrappler

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Terrible customer service. No response after first order. Will never order again. Not only that, they blackmailed me into spending at least $800 to make that order where there is no such requirement. Evil evil people.
Agreed with @SYNrep. If you're going to accuse this sales rep of blackmailing you, you need to produce evidence to that claim.
 

Glocktren

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Trest2021

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I bought from SYN before and totally had no issues and got good customer service. Something seems fishy here.
 

anastrozole94

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Why don’t you just include all the information then? Where did they say you need to spend more? Stop making multiple posts, if you have the screenshots then post, if not then shut up.
Dude I already showed where they said I need to spend more. $805 > $375. I’ll shut you up before I shut up
 

SYNrep

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Dude I already showed where they said I need to spend more. $805 > $375. I’ll shut you up before I shut up
If you're going to tell a story, please ensure that you are telling the whole story. You submitted an order initially for $705. We provided you with payment instructions, and a few hours later your replied with an order for $375. We simply stated that if you wanted to proceed with doing business with us you'd need to go with your first submitted order. You were at the time a new client, so collecting payment info and then changing the order isn't kocur in our books.

We have the right to refuse anyone business for any reason we choose. If the service was so terrible, then may I ask you why you would submit another order in January? If you want to know why you don't get responses, it's because we don't want your business anymore. The truth is, you're mad that you were cut off and you have had to resort to unwarranted attacks that try to twist the truth in your favor. Based on your comments to another person above in this thread where you say "I’ll shut you up before I shut up", further reinforces that we made the right decision to terminate doing business with you.
 

anastrozole94

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If you're going to tell a story, please ensure that you are telling the whole story. You submitted an order initially for $705. We provided you with payment instructions, and a few hours later your replied with an order for $375. We simply stated that if you wanted to proceed with doing business with us you'd need to go with your first submitted order. You were at the time a new client, so collecting payment info and then changing the order isn't kocur in our books.

We have the right to refuse anyone business for any reason we choose. If the service was so terrible, then may I ask you why you would submit another order in January? If you want to know why you don't get responses, it's because we don't want your business anymore. The truth is, you're mad that you were cut off and you have had to resort to unwarranted attacks that try to twist the truth in your favor. Based on your comments to another person above in this thread where you say "I’ll shut you up before I shut up", further reinforces that we made the right decision to terminate doing business with you.

So now you have established yourself as a liar because you claim to purge all emails, but you just checked yours to come up with some excuses (more lies btw).

I have no interest in doing business with you, I was simply giving your underdosed (as a poster above mentioned) gear a second chance with a different order.

You people even miscalculate totals in order to steal more money from your naive “clients”. Can’t even arrange no signature delivery. Can’t do anything worth my time. [REDACTED BY MODERATORS]
 
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EnhancedGrappler

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So now you have established yourself as a liar because you claim to purge all emails, but you just checked yours to come up with some excuses (more lies btw).

I have no interest in doing business with you, I was simply giving your underdosed (as a poster above mentioned) gear a second chance with a different order.

You people even miscalculate totals in order to steal more money from your naive “clients”. Can’t even arrange no signature delivery. Can’t do anything worth my time. [REDACTED BY MODERATORS]
It's very rare that we have to step in with redactions, but if I haven't made it abundantly clear already let me reiterate now. There is a line. On one side of that line you are absolutely welcome to post anecdotal reviews, or reviews of service, or otherwise critique or compliment a source so you choose. However on the other side of that line is behaviour such as lying (about having been extorted) or making veiled threats regarding intervention by law enforcement.

If you genuinely feel you have a compelling complaint to make against the source, make it plainly and clearly without fabrications or theatrics. The source will be judged by the community based on the merit of that argument. Every single time you lie, or you embellish, or you make threats, you only discredit yourself. We're making extraordinary efforts to intervene in a way that allows you to keep letting your voice be heard, please do not force us to censor further.
 

Gettingolder

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So now you have established yourself as a liar because you claim to purge all emails, but you just checked yours to come up with some excuses (more lies btw).

I have no interest in doing business with you, I was simply giving your underdosed (as a poster above mentioned) gear a second chance with a different order.

You people even miscalculate totals in order to steal more money from your naive “clients”. Can’t even arrange no signature delivery. Can’t do anything worth my time. [REDACTED BY MODERATORS]
Just wondering why after being exposed you ran away from the shitstorm you created? You sure sound like your not in the correct maturity situation to be using exogenous hormones. So were you expecting to get a bunch of free stuff or something for screaming loudest and hoping to get a brigade going against the lab and the rep? You also joined here for this not to contribute to the community and become an excepted member just to bitch moan and whine. It sure looks like the rep explained the situation to you and seeing as your pretty sketchy when it comes to a first order let alone anything else and with the recent current events he looks to be wise to refuse your business and the security risk. I have dealt with this rep a few times even though this is not my go to lab they do have a few unique items mine does not carry. Never an issue with the product and the rep has always been polite and professional and contacts you with information about your order and transit/delivery on the day he states he will and I have gotten follow up mails asking me if the product was good and I was happy with it. That's pretty good attention to detail. Hopefully the chapping on your ass gets better and you learn from this.

I bet your mom told you growing up that you were special, well she was 100% correct on that.
 

bodybuilder1999

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It's very rare that we have to step in with redactions, but if I haven't made it abundantly clear already let me reiterate now. There is a line. On one side of that line you are absolutely welcome to post anecdotal reviews, or reviews of service, or otherwise critique or compliment a source so you choose. However on the other side of that line is behaviour such as lying (about having been extorted) or making veiled threats regarding intervention by law enforcement.

If you genuinely feel you have a compelling complaint to make against the source, make it plainly and clearly without fabrications or theatrics. The source will be judged by the community based on the merit of that argument. Every single time you lie, or you embellish, or you make threats, you only discredit yourself. We're making extraordinary efforts to intervene in a way that allows you to keep letting your voice be heard, please do not force us to censor further.
I hope you can do something about this syn pharma being on here. I as well was screwed over by syn.
 

EnhancedGrappler

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I hope you can do something about this syn pharma being on here. I as well was screwed over by syn.
If you have actual evidence of having been wronged by the source you can post it here, to the Source Complaints section, or you can email [email protected] with proof of your claims. Otherwise a brand new account claiming to simply have been "screwed over" will be taken with a grain of salt.
 
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