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Steroidify Rep" pid='96764' dateline='1597868936:
It doesn’t matter how long you’ve been around, stop saying that in response to every single negative comment - it doesn’t change anything about what I said.
The problem is your “policies”. Most people don’t want to wait 2 months for their pack not to arrive, only to have to reorder and wait again once that happens. Store credit isn’t a true refund, it’s another way of saying you reship the pack with an added burden (reordering yourself) if the pack doesn’t show up.kingofcarbz" pid='96759' dateline='1597862356:
There’s no issue with our approach to refunds.The biggest issue with these guys has been getting your pack within a reasonable timeframe and their approach to refunds when it’s delayed/doesn’t come.
Since 2008 we have the very same policies of re-ship/refund, which are well written in our FAQs.
Not a single customer can claim that they lost money with us, in these 12 years in business.
It doesn’t matter how long you’ve been around, stop saying that in response to every single negative comment - it doesn’t change anything about what I said.